Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

Pet Deposit

Should a lodging facilty allow for pets they may require the guest to pay a significant deposit to cover any damage or excessive cleaning necessitated by the pets occupancy. Pet Deposits are usually refundable if no damage or effect occurs
See also: Pet Fee, Pet Friendly, No Pets, Pet Penalty Origin: Vacation Rental Association

Pet Fee

If a lodging property allows guests to bring pets, they may charge a fee, usually daily, for that priviledge. Generally guests are also responsible for any damage they may cause.
See also: Pet Friendly, No Pets, Pet Deposit, Pet Penalty Origin: Vacation Rental Association

Pet Friendly

A lodging unit which allows pets in the facility and on the grounds. There is often a deposit and/or a daily fee for allowing pets.
See also: No Pets Origin: Vacation Rental Association

Pet Penalty

When a guest brings a pet to a facility designated as No Pets, a penalty fee is charged. To discourage unapproved pets, pet penalties are usually significant and utilized to retreat a room to counteract the presence of the pet and provide additional cleaning.
See also: Pet penalty, Pet Friendly, No Pets Origin: Vacation Rental Association

Pool Fee

A certain amount above and beyond the rental rate charged to renters wishing to use the heater on your pool or hot tub.
Origin: Vacation Rental Association

Press

Originally meant to include newspapers, magazines and pamphlets but has grown to include any media which offers news and information such as radio, television and the internet.
See also: Media Origin: MayPartners

Press Release

A news article or feature story written by the subject of the story for delivery and potential placement in the media.
Origin: Vacation Rental Association

Press Trips

Organized trips for writers and broadcasters for the purpose of assisting them in developing stories that may benefit the trip's provider. Often about tourist destinations. Often, journalists travel independently, though with the assistance of a states office of tourism of a DMO.
Origin: Vacation Rental Association

Property

A hotel, motel, inn, lodge, vacation rental or other accomodation facility.
Origin: Vacation Rental Association

Property Manager

A person or company who manages real estate including commercial, residential and other properties. Also an alternate term for a person who owns a local vacation rental company in a geographic location
See also: Network Member, Networker, Manager, Network Operator Origin: Vortex

Property Survey

A periodic inspection of a property, usually twice a year but can be more or less often. The purpose is to determine what housekeeping, repairs or maintenance a property should have completed. These include high priority items for safety purposes, to preferred maintenance for guest comfort to recommended improvements that might increase rates or occupancy.
See also: Maintenance, Repairs, Housekeeping Origin: Vortex

Province

See State
See also: Country, Destination, Location Origin: Redstone Systems

Quote (Booking)

Prior to receiving a guest's approval for purchase, a booking can be completed as a Quote to display all related detailed. This is NOT a commitment to sell the dates. Our software used this word as a Booking Status
See also: Abandoned, Aborted, Blocked, Cancelled, Confirmed, Order, Hold, Incomplete, In Error, Out of Service, Unblocked Origin: Istay

Rack Rate

The rate accomodations quote to the public. Group rates, convention, trade show, meeting and incentive travel rates are negotiated by the hotel and program organizers.
Origin: Vacation Rental Association

Re-Sellable

When a booking for lodging property is non-cancelable it may instead, be re-sellable. In that case, an owner or manager agrees to attempt to resell a guest's booked dates and, if successful refunds the guests payment usually less a fee for the resell process.
Origin: Vacation Rental Association

Reach

The percentage of people within a specific target audience reached by an advertising campaign.
Origin: Vacation Rental Association

Referral

A booking that results from the referral of a friend, neighbor, or past renter.
Origin: Vacation Rental Association

Refund

A payment to the guest for amounts paid toward lodging property bookings and after charges for rent, services, fees or other charges. A common type of refund is for the return to guest of a security and damage deposit they have paid.
Origin: Vacation Rental Association

Rent By Owner

A property that is rented directly from the owner, rather than through a property management firm. Also refers to websites which offers homes directly from owners.
See also: Direct Marketing terminiology, Client, Owner, Target, Lead, Complex, Hijack Origin: Vacation Rental Association Link: VRIA.org

Repair

The work necessary to return property, equipment or amenities to their original condition to do damage caused by owner, guest or other situations. Usually charged to the person responsible for the damage.
See also: Maintenance Origin: Vacation Rental Association

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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